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Outage in DataRobot

Batch Jobs queued up in US MTS

Resolved Minor
May 29, 2026 - Started 5 days ago - Lasted 5 days
Official incident page

Incident Report

Summary AI Generated

DataRobot experienced an issue where batch jobs completed successfully but their completion status was not updating correctly in the system. This affected multiple components including AutoML, Website, Predictions, AI Catalog and Data Ingest, AI Apps, and API over a period of approximately 5 days. The issue was resolved through manual workarounds initially, followed by a remediation script, and finally a permanent fix deployed to production.

Batch jobs that are currently in the queue are completed successfully; however, their completion status is not being updated correctly. As a temporary workaround, we are manually marking these jobs as completed while we work on implementing a solution.

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Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 06/03/2026 09:29AM

A fix has been deployed to production and the issue is now resolved. All systems are operating normally.

MONITORING 5 days ago - at 05/29/2026 03:20PM

We are continuing to monitor for any further issues.

MONITORING 5 days ago - at 05/29/2026 02:38PM

The remediation script has been deployed and Engineering is actively monitoring the situation. Batch jobs may take longer than usual to show as completed until a permanent fix is rolled out in the next production deployment.

IDENTIFIED 5 days ago - at 05/29/2026 10:22AM

The affected jobs have been resolved and the issue is mitigated. Engineering is actively working on a permanent fix and testing is currently underway

IDENTIFIED 5 days ago - at 05/29/2026 08:37AM

Batch jobs that are currently in the queue are completed successfully; however, their completion status is not being updated correctly. As a temporary workaround, we are manually marking these jobs as completed while we work on implementing a solution.

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