Outage in DataRobot
Issues with prediction requests against custom model deployments
Resolved MinorIncident Report
Summary AI Generated
On July 2, 2026, DataRobot's MTSaaS platform in the EU region experienced a 39-minute incident where prediction requests against Custom Model deployments failed with HTTP 403 errors. The issue affected multiple components including the API, Predictions, AutoML, AI Apps, and AI Catalog. The root cause was identified, mitigations were applied, and the service was confirmed fully restored by 13:37 UTC.
We are investigating issues in MTSaaS within EU region impacting prediction requests against Custom Models deployments.
Components affected
DataRobot Website DataRobot AI Catalog and Data Ingest DataRobot AI Apps DataRobot API DataRobot Predictions DataRobot AutoMLTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 07/02/2026 01:37PM
The issue is contained and the team has verified that predictions against Custom Models in all MTSaaS environments are healthy.
IDENTIFIED
16 days ago - at 07/02/2026 01:20PM
The team root caused the issue causing HTTP 403 responses for Custom Model deployments in EU region. Mitigations were applied and the team is verifying the fix stabilized the service.
INVESTIGATING
16 days ago - at 07/02/2026 01:03PM
We are investigating issues in MTSaaS within EU region impacting prediction requests against Custom Models deployments.
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