Outage in DataRobot

Some of the customers are not receiving scheduled deployment reports.

Resolved Minor

July 29, 2025 - Started 8 months ago - Lasted about 10 hours
Official incident page

Incident Report

Some of the customers are not receiving scheduled deployment reports. The data can still be observed in the application UI. The engineering is actively working on restoring the functionality. Please check the below-mentioned link for docs for generating report: https://docs.datarobot.com/en/docs/mlops/governance/deploy-reports.html#generate-a-deployment-report

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 07/29/2025 10:09PM

This incident has been resolved.

IDENTIFIED 8 months ago - at 07/29/2025 02:32PM

Engineering has identified the root cause and prepared a fix. The team has now started deploying the fix to MTS production.

INVESTIGATING 8 months ago - at 07/29/2025 11:51AM

Some of the customers are not receiving scheduled deployment reports.
The data can still be observed in the application UI.
The engineering is actively working on restoring the functionality.

Please check the below-mentioned link for docs for generating report:
https://docs.datarobot.com/en/docs/mlops/governance/deploy-reports.html#generate-a-deployment-report

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