Outage in DataRobot

Users in APAC region are experiencing network issues when accessing application endpoints in US MTS

Resolved Major
September 09, 2025 - Started 28 days ago - Lasted 1 day
Official incident page

Need to monitor DataRobot outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including DataRobot, and never miss an outage again.
Start Free Trial

Outage Details

We've identified that some users in Japan are experiencing an intermittent login issue when trying to access the US MTS. The engineering team is currently investigating.
Components affected
DataRobot Website
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 09/10/2025 06:03PM

This incident has been resolved.

MONITORING 28 days ago - at 09/09/2025 06:14PM

We are continuing to monitor for any further issues.

MONITORING 28 days ago - at 09/09/2025 02:02PM

Users can now access US MTS cluster from APAC region and issue recovered. The engineering team will continue monitoring this issue.

INVESTIGATING 28 days ago - at 09/09/2025 11:26AM

Users in APAC are experiencing network issues when accessing application endpoints in US MTS. Engineering is investigating potential ISP-related networking issues in APAC region.
Affected customers are encouraged to try using a different network and/or browsers to mitigate the issue.

INVESTIGATING 28 days ago - at 09/09/2025 05:39AM

We've identified that some users in Japan are experiencing an intermittent login issue when trying to access the US MTS. The engineering team is currently investigating.

Latest DataRobot outages

UI Issue Affecting Model Visibility and Project Management - 6 days ago
Issue With DockerHub Services Impacting MTS & STS DataRobot Clusters. - 12 days ago
Serverless Prediction Servers are impacted when an a new deployment is created or an existing deployment is modified. - about 1 month ago
Some of the customers are not receiving scheduled deployment reports. - 2 months ago
Interface is down for all customer. - 3 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook