Outage in DataRobot

Issue With DockerHub Services Impacting MTS & STS DataRobot Clusters.

Resolved Minor
September 25, 2025 - Started 6 days ago - Lasted about 1 hour
Official incident page

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Outage Details

At 23:09 UTC / 4:09 PM PST, an unexpected outage from DockerHub triggered internal alerts. The engineering team is currently assessing potential impact across environments. We will share further details and mitigation steps as soon as our investigation progresses.
Components affected
DataRobot API DataRobot Predictions DataRobot API DataRobot Predictions DataRobot AI Apps DataRobot AI Apps
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 09/25/2025 01:56AM

Issue is resolved and DataRobot MTS & STS services are back to normal.

MONITORING 6 days ago - at 09/25/2025 01:35AM

As of 01:09 UTC (Sept 25)/ 06:09 PM PST, systems have started recovering from the DockerHub outage. DataRobot internal services are back to normal.

The engineering team will continue to monitor closely.

IDENTIFIED 6 days ago - at 09/25/2025 01:19AM

At 23:09 UTC / 4:09 PM PST, an unexpected outage from DockerHub triggered internal alerts. The engineering team is currently assessing potential impact across environments.

We will share further details and mitigation steps as soon as our investigation progresses.

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