Outage in DataRobot

UI Issue Affecting Model Visibility and Project Management

Resolved Minor
October 01, 2025 - Started 1 day ago - Lasted about 9 hours
Official incident page

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Outage Details

We’ve identified an issue causing limited access to Projects in Classic UI for customers with GenAI Builder seat license assigned. The Engineering team is working on a fix.
Components affected
DataRobot AutoML DataRobot AutoML
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/01/2025 06:04PM

Engineering team has applied the fix to address UI issue affecting Model Visibility and Project Management. This problem has now been resolved.

IDENTIFIED 1 day ago - at 10/01/2025 02:58PM

The Engineering team has released and validated the fix on EU AI Cloud.

Deployment to US AI Cloud is in progress.

IDENTIFIED 1 day ago - at 10/01/2025 01:14PM

The Engineering team has released and validated the fix on JP AI Cloud.

Deployment to EU and US AI Clouds is in progress.

IDENTIFIED 1 day ago - at 10/01/2025 09:40AM

We’ve identified an issue causing limited access to Projects in Classic UI for customers with GenAI Builder seat license assigned.
The Engineering team is working on a fix.

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