Outage in DataRobot

UI Issue Affecting Model Visibility and Project Management

Resolved Minor
October 01, 2025 - Started 24 days ago - Lasted about 9 hours
Official incident page

Incident Report

We’ve identified an issue causing limited access to Projects in Classic UI for customers with GenAI Builder seat license assigned. The Engineering team is working on a fix.
Components affected
DataRobot AutoML DataRobot AutoML

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 10/01/2025 06:04PM

Engineering team has applied the fix to address UI issue affecting Model Visibility and Project Management. This problem has now been resolved.

IDENTIFIED 24 days ago - at 10/01/2025 02:58PM

The Engineering team has released and validated the fix on EU AI Cloud.

Deployment to US AI Cloud is in progress.

IDENTIFIED 24 days ago - at 10/01/2025 01:14PM

The Engineering team has released and validated the fix on JP AI Cloud.

Deployment to EU and US AI Clouds is in progress.

IDENTIFIED 24 days ago - at 10/01/2025 09:40AM

We’ve identified an issue causing limited access to Projects in Classic UI for customers with GenAI Builder seat license assigned.
The Engineering team is working on a fix.

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