Outage in DataRobot

AWS services outage affects STS and MTS DataRobot environments

Resolved Minor
October 20, 2025 - Started 24 days ago - Lasted about 12 hours
Official incident page

Incident Report

Due to on-going AWS outage in us-east-1 region overall functionality of MTS and STS is affected. Users will experience degraded performance and intermittent connectivity issues. Engineering team is in contact with AWS team to find a resolution.
Components affected
DataRobot AutoML DataRobot AI Catalog and Data Ingest DataRobot Predictions DataRobot AI Apps DataRobot API DataRobot Website

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 10/20/2025 10:11PM

This incident has been resolved. AWS is reporting systems as operational. Engineering will continue to monitor the situation.

MONITORING 23 days ago - at 10/20/2025 01:57PM

We are continuing to monitor for any further issues.

MONITORING 24 days ago - at 10/20/2025 10:03AM

Overall functionality of DataRobot is recovering. Engineering team is actively monitoring the services to ensure continued stability.

INVESTIGATING 24 days ago - at 10/20/2025 10:03AM

We are continuing to investigate this issue.

INVESTIGATING 24 days ago - at 10/20/2025 10:02AM

We are continuing to investigate this issue.

INVESTIGATING 24 days ago - at 10/20/2025 10:01AM

We are continuing to investigate this issue.

INVESTIGATING 24 days ago - at 10/20/2025 09:49AM

Due to on-going AWS outage in us-east-1 region overall functionality of MTS and STS is affected. Users will experience degraded performance and intermittent connectivity issues. Engineering team is in contact with AWS team to find a resolution.

Latest DataRobot outages

The AutoML experiment creation workflow and visibility of certain tabs impacted in MTS environments - 6 days ago
Notebooks are timing out occasionally on US Production. - 6 days ago
Data Connectors Hanging on Creation - 8 days ago
Temporary Access Issue for Org Admins to Custom Applications - 21 days ago
UI Issue Affecting Model Visibility and Project Management - about 1 month ago

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