Outage in DataStax Astra

Issue terminating a database sharing a Private Link/Private Service Connect with another database

Resolved Minor
September 26, 2024 - Started 3 months ago - Lasted about 4 hours
Official incident page

Need to monitor DataStax Astra outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including DataStax Astra, and never miss an outage again.
Start Free Trial

Outage Details

We have identified a problem related to terminating Serverless and Classic databases that are configured with Private Service Connect (GCP) or Private Link (AWS/Azure) and are sharing the connection with another database. When one of the databases sharing the Private Link/Private Serve Connect is terminated, it causes the associated Private Service Connect or Private Link configurations to be deleted even though the connection is in use by another database. Do not terminate your database if you are sharing a Private Link/Private Serve Connect across databases. We are currently working on a fix for this issue.
Components affected
DataStax Astra Astra Serverless DB DataStax Astra Astra Classic DB
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/26/2024 10:15PM

We have deployed a fix for the issue affecting Private Service Connect (GCP) and Private Link (AWS/Azure) configurations when terminating databases.
You can now safely terminate databases without impacting private link connectivity.

IDENTIFIED 3 months ago - at 09/26/2024 06:09PM

We have identified a problem related to terminating Serverless and Classic databases that are configured with Private Service Connect (GCP) or Private Link (AWS/Azure) and are sharing the connection with another database. When one of the databases sharing the Private Link/Private Serve Connect is terminated, it causes the associated Private Service Connect or Private Link configurations to be deleted even though the connection is in use by another database.

Do not terminate your database if you are sharing a Private Link/Private Serve Connect across databases. We are currently working on a fix for this issue.

Latest DataStax Astra outages

Astra Portal SSO authentication is not working - 4 days ago
AWS us-east-2 New vector database creation is failing - 5 days ago
Partial Request Failures on Azure westus3 region - 23 days ago
AWS us-east-2 authentication/authorization impacts - about 1 month ago
Database availability issues in AWS us-east-1 - about 1 month ago

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE