Outage in Datto

Datto BCDR - BCDR devices may inaccurately display high hard drive temperatures

Minor
December 12, 2024 - Started 9 days ago
Official incident page

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Outage Details

We are aware of a problem where Datto BCDR devices that have received the latest Datto OS update (2860) may erroneously display a high HDD temperature values. The Kaseya R&D Team has identified the issue and will be releasing a fix to BCDR devices beginning on 12/16/2024 and concluding by 12/26/2024. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
IDENTIFIED 9 days ago - at 12/12/2024 03:40PM

We are aware of a problem where Datto BCDR devices that have received the latest Datto OS update (2860) may erroneously display a high HDD temperature values.


The Kaseya R&D Team has identified the issue and will be releasing a fix to BCDR devices beginning on 12/16/2024 and concluding by 12/26/2024.


Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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