Outage in Datto

KaseyaOne

Resolved Minor
December 14, 2024 - Started 7 days ago - Lasted about 10 hours
Official incident page

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Outage Details

We are currently experiencing an issue with push notifications not working as expected. Our team is actively investigating and working on a resolution. You can still Login to KaseyaOne using 2FA Authenticator app by selecting 'Try Another Way" on the Approve Log In Push MFA screen. Thank you for your patience—we’ll provide updates as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 12/15/2024 08:29AM

This incident has been resolved.

MONITORING 7 days ago - at 12/15/2024 04:53AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 days ago - at 12/14/2024 10:53PM

We are currently experiencing an issue with push notifications not working as expected. Our team is actively investigating and working on a resolution.

You can still Login to KaseyaOne using 2FA Authenticator app by selecting 'Try Another Way" on the Approve Log In Push MFA screen.

Thank you for your patience—we’ll provide updates as soon as we have more information.

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