Outage in Datto

Datto RMM - SYRAH - Internal Server Error may be received upon login, navigating the product, or attempting a Web Remote Session.

Resolved Minor
February 04, 2025 - Started about 17 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of and investigating a problem where users on the Syrah (APAC) platform may receive an error page when navigating the product or attempting a Web Remote Session. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 02/04/2025 05:45PM

This incident has been resolved.

MONITORING about 16 hours ago - at 02/04/2025 04:58PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 17 hours ago - at 02/04/2025 03:28PM

We are aware of and investigating a problem where users on the Syrah (APAC) platform may receive an error page when navigating the product or attempting a Web Remote Session.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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