Outage in Datto

Datto Partner Portal - Users are unable to login to the Datto Partner Portal due to a 504 Gateway Timeout error

Resolved Major
April 21, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are aware of a problem where users can experience a failure when attempting to log into the Datto Partner Portal due to a "504 Gateway Timeout" error. The Kaseya R&D Team is currently investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/21/2025 04:59PM

This incident has been resolved.

MONITORING about 2 months ago - at 04/21/2025 01:38PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 04/21/2025 01:33PM

We are aware of a problem where users can experience a failure when attempting to log into the Datto Partner Portal due to a "504 Gateway Timeout" error.



The Kaseya R&D Team is currently investigating the issue.



Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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