Outage in Datto

Kaseya Quote Manager - Users unable to login via KaseyaOne

Resolved Minor
April 30, 2025 - Started about 13 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating this issue. The current workaround is to sign into your Kaseya Quote Manager store via your regular credentials from the store homepage. If you use the 'Take Me Home' button on the error screen, and sign in with your email address, you should be able to sign in, bypassing KaseyaOne's SSO.
Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 04/30/2025 04:13PM

A fix has been implemented and this incident has been resolved

INVESTIGATING about 13 hours ago - at 04/30/2025 11:33AM

We are currently investigating this issue.
The current workaround is to sign into your Kaseya Quote Manager store via your regular credentials from the store homepage. If you use the 'Take Me Home' button on the error screen, and sign in with your email address, you should be able to sign in, bypassing KaseyaOne's SSO.

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