Outage in Datto
DattoRMM - Vidal - Activity Log pages are slow to load
Resolved MinorIncident Report
Summary AI Generated
Following the DattoRMM 15.1 release, Activity Log pages on the Vidal Platform experienced slow load times for approximately 169.5 hours. The Kaseya Engineering Team applied a fix and monitored the platform to confirm stability. The issue was fully resolved on August 28, 2026, with Activity Logs confirmed to be loading as expected.
We are aware of a problem where the Activity Logs on our Vidal Platform are slow to load after our 15.1 release.
The Kaseya Engineering Team has applied a fix and is currently monitoring this closely.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/28/2026 06:43PM
The issue affecting Activity Log performance on the Vidal Platform following the 15.1 release has been resolved.
The Kaseya Engineering Team implemented a fix and has confirmed that Activity Logs are loading as expected after monitoring the platform to ensure ongoing stability and performance.
Should you have any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
MONITORING
8 days ago - at 08/21/2026 05:17PM
We are aware of a problem where the Activity Logs on our Vidal Platform are slow to load after our 15.1 release.
The Kaseya Engineering Team has applied a fix and is currently monitoring this closely.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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