Outage in Datto
Autotask PSA - UK01, UK02, UK03, EU1, DE1 - Latency and Errors Observed Within the UI
Resolved MinorIncident Report
Summary AI Generated
**Autotask PSA – Latency and Errors in UI (UK/EU Regions)** Users across the UK01, UK02, UK03, EU1, and DE1 regions experienced latency and error messages when navigating the Autotask PSA interface. The issue was identified and a fix was implemented within approximately one hour of investigation, with the incident fully resolved after roughly 2.2 hours total. No data loss was reported, and the impact was limited to UI performance degradation.
We are aware of a problem where latency and error messages are being observed when navigating the Autotask UI.
The Kaseya Engineering Team is aware of this behaviour and is currently investigating.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/24/2026 09:34AM
This incident has been resolved.
MONITORING
1 day ago - at 09/24/2026 08:37AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 09/24/2026 08:11AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
1 day ago - at 09/24/2026 07:21AM
We are aware of a problem where latency and error messages are being observed when navigating the Autotask UI.
The Kaseya Engineering Team is aware of this behaviour and is currently investigating.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest Datto outages
RocketCyber - Unable to switch Organizations - 3 days ago
BCDR - Server4715 US-EAST - Unscheduled Maintenance - 4 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
