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Outage in Davidson College

Softdocs Etrieve outage

Resolved Major
January 14, 2026 - Started 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Davidson T&I is aware of the current Softdocs Etrieve outage. We are monitoring communications with our vendor partner and will take appropriate action as needed.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 01/15/2026 12:21AM

Access to Softdocs Etrieve has been restored. The vendor will continue to monitor the service.

INVESTIGATING 2 months ago - at 01/14/2026 09:48PM

Davidson T&I is aware of the current Softdocs Etrieve outage. We are monitoring communications with our vendor partner and will take appropriate action as needed.

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