Outage in DaySmart Appointments

System is Down

Resolved Major
September 27, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are receiving reports of clients experiencing latency and/or receiving an error message when logging in. The team is actively working through all impacted servers to resolve this issue. We apologize for the interruption in your service and appreciate your patience while the team works to resolve this.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/27/2024 09:27PM

We are seeing material improvements in the latency issues, and we expect performance to continue to improve throughout the night. We will provide updates on progress as needed.

Thank you for your patience during this time.

INVESTIGATING about 1 year ago - at 09/27/2024 08:15PM

Thank you for your patience.

Our team continues to investigate the issues you are experiencing. We apologize for any frustrations this has caused you and your team. We will provide another update as soon as we know more.

INVESTIGATING about 1 year ago - at 09/27/2024 07:28PM

We are receiving reports of clients experiencing latency and/or receiving an error message when logging in.

The team is actively working through all impacted servers to resolve this issue.

We apologize for the interruption in your service and appreciate your patience while the team works to resolve this.

Latest DaySmart Appointments outages

Account Latency Reported - about 1 year ago
Latency Issues Reported - about 1 year ago
System Issues - almost 2 years ago

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