Outage in DaySmart Appointments

System is Down

Resolved Major
September 27, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are receiving reports of clients experiencing latency and/or receiving an error message when logging in. The team is actively working through all impacted servers to resolve this issue. We apologize for the interruption in your service and appreciate your patience while the team works to resolve this.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/27/2024 09:27PM

We are seeing material improvements in the latency issues, and we expect performance to continue to improve throughout the night. We will provide updates on progress as needed.

Thank you for your patience during this time.

INVESTIGATING 3 months ago - at 09/27/2024 08:15PM

Thank you for your patience.

Our team continues to investigate the issues you are experiencing. We apologize for any frustrations this has caused you and your team. We will provide another update as soon as we know more.

INVESTIGATING 3 months ago - at 09/27/2024 07:28PM

We are receiving reports of clients experiencing latency and/or receiving an error message when logging in.

The team is actively working through all impacted servers to resolve this issue.

We apologize for the interruption in your service and appreciate your patience while the team works to resolve this.

Latest DaySmart Appointments outages

Account Latency Reported - about 2 months ago
Latency Issues Reported - 5 months ago
System Issues - 11 months ago
Account Log in Issues - about 1 year ago
Log In Issues - over 1 year ago

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