Outage in DaySmart
Transactions are unable to be authorized or being automatically voided when using DaySmart Payments via CardConnect
Resolved MinorIncident Report
We are currently investigating an issue where merchants will receive an "Unable to authorize transaction" error during checkout and seeing transactions be auto voided within CardPointe when the transactions are made with a terminal. As a temporary workaround, transactions can be manually keyed in and will process properly.
Components affected
DaySmart CardConnectTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/20/2025 11:25PM
This incident has been resolved.
MONITORING
5 months ago - at 11/20/2025 11:13PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 months ago - at 11/20/2025 04:54PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 months ago - at 11/20/2025 03:49PM
We are currently investigating an issue where merchants will receive an "Unable to authorize transaction" error during checkout and seeing transactions be auto voided within CardPointe when the transactions are made with a terminal. As a temporary workaround, transactions can be manually keyed in and will process properly.
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