Outage in dbt Cloud

Reports of runs failing with out of index errors

Resolved Major
September 30, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We're investigating an issue with scheduled jobs that is causing a small amount of runs to fail with an index out of range error. This is impacting scheduled jobs in our US Multi-tenant instance anytime after 2:30PM EDT. While we work on a resolution, our engineers have started to roll back scheduled jobs to a previous state. We will provide more updates as they become available.
Components affected
dbt Cloud Scheduled Jobs
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/30/2024 11:41PM

The issue has been resolved, and all affected systems are now functioning normally as of 7:41PM EDT. Between 2:30PM EDT and 7:41PM EDT, an issue with scheduled jobs resulted in a small number of runs failing with index out of range error. We have put measures in place to prevent a recurrence and scheduled jobs has returned to normal. Please contact Support via chat or email support@getdbt.com if you continue to experience delays and are unsure of the root cause.

MONITORING 3 months ago - at 09/30/2024 10:00PM

We have deployed a fix for scheduled jobs that was causing a small amount of runs to fail with an index out of range error. Scheduled jobs have returned to its normal state and we are continuing to monitor.

INVESTIGATING 3 months ago - at 09/30/2024 09:30PM

We're investigating an issue with scheduled jobs that is causing a small amount of runs to fail with an index out of range error. This is impacting scheduled jobs in our US Multi-tenant instance anytime after 2:30PM EDT. While we work on a resolution, our engineers have started to roll back scheduled jobs to a previous state. We will provide more updates as they become available.

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