Outage in dbt Cloud

Email Transaction Failures in dbt

Resolved Minor
September 01, 2025 - Started 5 days ago - Lasted 3 days

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Outage Details

We're investigating an issue with dbt platform that is causing email transactions to fail. This is impacting dbt accounts hosted in multi-cell instances. The team is working on a resolution and we will provide updates at approximately 15 minute intervals or as soon as new information becomes available.
Latest Updates ( sorted recent to last )
MONITORING 4 days ago - at 09/02/2025 02:59PM

We are continuing to monitor the ongoing issue with our email provider. Some emails might experience intermittent delivery failures during this time.

MONITORING 5 days ago - at 09/01/2025 03:59PM

We’ve identified an issue with our email provider that is causing higher-than-normal error rates for some email deliveries. Most emails are still being delivered successfully, and we’re actively monitoring the situation.

INVESTIGATING 5 days ago - at 09/01/2025 02:55PM

We're investigating an issue with dbt platform that is causing email transactions to fail. This is impacting dbt accounts hosted in multi-cell instances. The team is working on a resolution and we will provide updates at approximately 15 minute intervals or as soon as new information becomes available.

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