Outage in dbt Cloud

Unable to login to dbt Platform

Resolved Minor
September 18, 2025 - Started about 1 month ago - Lasted about 3 hours

Incident Report

We're investigating an issue with Single Sign On that is causing logins to fail for some users. This is impacting accessing the web application for some customers in US Multi-Tenant anytime after 4 PM EST. The team is working on a resolution and we will provide updates at approximately 15 minute intervals or as soon as new information becomes available. Scheduled jobs is not impacted and should be running as expected.

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Latest Updates ( sorted recent to last )
MONITORING about 1 month ago - at 09/18/2025 10:09PM

We have deployed a fix for the issues with logins to dbt Platform that was causing sign on URLS to redirect incorrectly. The web application has returned to its normal state and we are continuing to monitor.

INVESTIGATING about 1 month ago - at 09/18/2025 09:22PM

We're continuing to investigate into reports of some users having trouble logging in via SSO to the dbt Platform and will continue to provide updates as soon as more information is available.

INVESTIGATING about 1 month ago - at 09/18/2025 08:40PM

We're investigating an issue with Single Sign On that is causing logins to fail for some users. This is impacting accessing the web application for some customers in US Multi-Tenant anytime after 4 PM EST. The team is working on a resolution and we will provide updates at approximately 15 minute intervals or as soon as new information becomes available.

Scheduled jobs is not impacted and should be running as expected.

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