dbt Cloud's Azure US multi-cell environment experienced a complete service outage for 2.8 hours, preventing users from accessing the platform entirely. The incident was caused by a routine database vertical scaling operation that failed silently due to Azure capacity constraints. The service was restored after direct intervention to recover the database server, with full functionality returning at 7:43 AM EST.
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We have identified and addressed the root cause of this incident. The issue originated from a routine vertical scaling operation on the Azure US multi-cell database that failed silently due to Azure capacity constraints.
After direct intervention to restore the server, dbt has been brought back online across all affected components as of 7:43 AM EST.
We are actively monitoring the environment to confirm full stability before resolving this incident. We appreciate your patience and will provide a final update shortly.
We are currently investigating an issue affecting dbt Cloud on Azure US multi-cell environment, where users are unable to access the platform or experience service unavailability. Our team is actively working to identify the root cause and restore full functionality. We will provide an update shortly.
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