Outage in dbt Cloud
Billing Admin Page Requests Intermittently Failing
Resolved Minor
May 22, 2026 - Started about 18 hours ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
The dbt Cloud Billing Admin Page experienced intermittent failures and timeouts with 5XX errors for 4.7 hours, affecting billing usage functionality across all instances. The issue was caused by a bug in a third-party dependency, which the vendor resolved with a deployed fix. Other dbt platform services including the IDE, scheduler, runs, and API remained unaffected throughout the incident.
We're investigating an issue with the Billing Admin Page that is causing some requests to fail or time out with 5XX errors. This is impacting the Billing Usage in all instances. The team is working on a resolution and we will provide updates as soon as new information becomes available.
Other dbt platform services (IDE, scheduler, runs, API) are not impacted and should be running as expected.
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Latest Updates ( sorted recent to last )
MONITORING
about 14 hours ago - at 05/22/2026 08:57PM
Our third-party vendor has deployed a fix for the issue that was causing the Billing Admin Page to fail or time out with 5XX errors. The Billing Admin Page has returned to its normal state and we are continuing to monitor.
Other dbt platform services (IDE, scheduler, runs, API) are not impacted and should be running as expected.
IDENTIFIED
about 15 hours ago - at 05/22/2026 07:23PM
We have identified an issue with the Billing Admin Page that resulted in requests failing or timing out with 5XX errors. This is due to a bug with a third-party dependency, and the vendor is working on a fix. We will provide an update shortly.
MONITORING
about 18 hours ago - at 05/22/2026 04:44PM
The issue with the Billing Admin Page that was causing requests to fail or time out with 5XX errors appears to have been resolved. All monitors have returned to green and we are continuing to monitor.
Other dbt platform services (IDE, scheduler, runs, API) are not impacted and should be running as expected.
INVESTIGATING
about 18 hours ago - at 05/22/2026 04:22PM
We're investigating an issue with the Billing Admin Page that is causing some requests to fail or time out with 5XX errors. This is impacting the Billing Usage in all instances. The team is working on a resolution and we will provide updates as soon as new information becomes available.
Other dbt platform services (IDE, scheduler, runs, API) are not impacted and should be running as expected.
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