Outage in DCT
Service Degradation - Super SIM - Data Sessions
Resolved Minor
May 21, 2026 - Started 8 days ago
- Lasted about 5 hours
Incident Report
Who
Impacted Customer Solutions: Super SIM
Impacted Services: Network Registration
When
Start: Thursday, May 21, 2026, 11:27 UTC / Thursday, May 21, 2026, 08:27 EDT (UTC-4)
End: TBD
What
Description: Since approximately 11:27 our systems have detected an increase in devices reattaching to the network using the Super SIM US products. Devices are receiving a higher than expected rate of failures to attach. The issue is only with establishing new data sessions. Established data sessions are not impacted. Engineers are actively working to resolve the issue. We will update as more information becomes available.
UPDATE 1 2026-05-21 15:09 UTC / 11:09 EDT (UTC-4): We are currently experiencing Super SIM connectivity issues where approximately 25% of data sessions are impacted. Our engineering team is actively working to resolve the issue.
For further assistance contact: support@digitalcomtech.com
Impacted Customer Solutions: Super SIM
Impacted Services: Network Registration
When
Start: Thursday, May 21, 2026, 11:27 UTC / Thursday, May 21, 2026, 08:27 EDT (UTC-4)
End: TBD
What
Description: Since approximately 11:27 our systems have detected an increase in devices reattaching to the network using the Super SIM US products. Devices are receiving a higher than expected rate of failures to attach. The issue is only with establishing new data sessions. Established data sessions are not impacted. Engineers are actively working to resolve the issue. We will update as more information becomes available.
UPDATE 1 2026-05-21 15:09 UTC / 11:09 EDT (UTC-4): We are currently experiencing Super SIM connectivity issues where approximately 25% of data sessions are impacted. Our engineering team is actively working to resolve the issue.
For further assistance contact: support@digitalcomtech.com
Components affected
DCT Connectivity - SuperTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
8 days ago - at 05/21/2026 04:06PM
Who
Impacted Customer Solutions: Super SIM
Impacted Services: Network Registration
When
Start: Thursday, May 21, 2026, 11:27 UTC / Thursday, May 21, 2026, 08:27 EDT (UTC-4)
End: TBD
What
Description: Since approximately 11:27 our systems have detected an increase in devices reattaching to the network using the Super SIM US products. Devices are receiving a higher than expected rate of failures to attach. The issue is only with establishing new data sessions. Established data sessions are not impacted. Engineers are actively working to resolve the issue. We will update as more information becomes available.
UPDATE 1 2026-05-21 15:09 UTC / 11:09 EDT (UTC-4): We are currently experiencing Super SIM connectivity issues where approximately 25% of data sessions are impacted. Our engineering team is actively working to resolve the issue.
For further assistance contact: support@digitalcomtech.com
Latest DCT outages
Pegasus Platform API Access Interruption - 23 days ago
Service Degradation - Programmable Wireless - 3 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
