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Outage in Dead Man's Snitch

Timeouts with check-in receiving

Resolved Minor
November 22, 2025 - Started 3 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are experiencing spurious timeouts receiving check-ins for Snitches. The root cause is related to maintenance a service provider is performing on our backend message bus. You may see occasional timeouts though those check-ins should still be processed normally. We are currently investigating a way to work around the timeouts.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 11/23/2025 12:03AM

Maintenance on our primary message bus is done and all systems are back to normal. This kind of maintenance shouldn't be causing timeouts or delayed processing and we will be digging into it to ensure it doesn't occur again.

MONITORING 3 months ago - at 11/22/2025 08:20PM

Maintenance on our primary message bus is ongoing with our service provider however timeouts have stabilized. We're continuing to monitor the system and get a better understanding of the problem. We're also discussing possible changes to mitigate similar issues in the future but we expect it will be a larger project to plan and implement.

INVESTIGATING 3 months ago - at 11/22/2025 05:12PM

We are experiencing spurious timeouts receiving check-ins for Snitches. The root cause is related to maintenance a service provider is performing on our backend message bus. You may see occasional timeouts though those check-ins should still be processed normally.

We are currently investigating a way to work around the timeouts.

Latest Dead Man's Snitch outages

Delayed Email Alerts - 4 months ago
Delayer alerts and emails - about 1 year ago
Potential False Alerts - over 1 year ago
Delayed Missing Alerts - almost 2 years ago

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