Outage in DealerSocket
CRM - Unable to Login
Resolved MajorIncident Report
CRM users are currently unable to login. We have teams working on this now and will provide updates as they become available.
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Latest Updates ( sorted recent to last )
IDENTIFIED
21 days ago - at 05/04/2026 07:31PM
We are actively validating systems as part of the restoration process.
IDENTIFIED
21 days ago - at 05/04/2026 05:37PM
We are continuing to work on a fix for this issue.
IDENTIFIED
21 days ago - at 05/04/2026 03:51PM
Some users may be able to log in at this time. However, systems are still in the process of coming back online, and full functionality has not yet been restored.
IDENTIFIED
21 days ago - at 05/04/2026 02:42PM
Our teams have identified the cause of the service disruption and are actively working to restore services. We do not have an estimated time for full restoration at this moment.
IDENTIFIED
21 days ago - at 05/04/2026 02:38PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
21 days ago - at 05/04/2026 01:28PM
We are continuing to investigate this issue.
INVESTIGATING
21 days ago - at 05/04/2026 12:50PM
CRM users are currently unable to login. We have teams working on this now and will provide updates as they become available.
Latest DealerSocket outages
IDMS Slowness/Issues logging in/504 Error - about 1 month ago
IDMS - Users Unable to create new Retail Deals - about 2 months ago
CRM: Delayed Lead Processing - over 5 years ago
Auto/Mate Third Party Intergations - over 5 years ago
Support Phone System Down - over 5 years ago
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