Outage in DealerSocket
CRM - Users Unable to Log In
Resolved MajorIncident Report
Summary AI Generated
**DealerSocket CRM – Login Outage (27.5 Hours)** DealerSocket's CRM platform experienced a major outage lasting approximately 27.5 hours, during which users were unable to log in and experienced slow navigation across the CRM, Mobile CRM Application, and Revenue Radar. The issue was identified, monitored, and ultimately resolved on September 13, 2026.
We are currently investigating an issue where users are unable to access the CRM platform.
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 09/14/2026 01:05AM
We have resolved an issue where users have reported errors logging in and slow navigation within the CRM.
MONITORING
13 days ago - at 09/12/2026 11:09PM
We are currently monitoring an issue where users have reported errors logging in and slow navigation within the CRM.
INVESTIGATING
13 days ago - at 09/12/2026 09:38PM
We are currently investigating an issue where users are unable to access the CRM platform.
Latest DealerSocket outages
CRM - Unable to Login - 5 months ago
IDMS Slowness/Issues logging in/504 Error - 5 months ago
IDMS - Users Unable to create new Retail Deals - 6 months ago
CRM: Delayed Lead Processing - about 6 years ago
Auto/Mate Third Party Intergations - about 6 years ago
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