Outage in Deepgram
Voice Agent third-party provider instability (ChatGPT 4o)
Resolved MinorIncident Report
Summary AI Generated
Deepgram's Voice Agent service experienced elevated error rates due to instability with their third-party provider OpenAI's ChatGPT 4o model. The issue affected Voice Agent functionality while Deepgram's core infrastructure remained operational. The incident was resolved after 24.4 hours once the third-party provider issue was fixed.
We are currently observing elevated error rates from our downstream third-party provider, OpenAI specifically with the ChatGPT 4o model. Deepgram infrastructure, including our canaries, remains healthy.
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 05/12/2026 04:55PM
This incident has been resolved.
IDENTIFIED
16 days ago - at 05/11/2026 04:35PM
We are currently observing elevated error rates from our downstream third-party provider, OpenAI specifically with the ChatGPT 4o model. Deepgram infrastructure, including our canaries, remains healthy.
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