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Outage in Deepgram

Degraded performance — Flux streaming Speech-to-Text

Resolved Minor
June 17, 2026 - Started 2 days ago - Lasted 14 minutes
Official incident page

Incident Report

Summary AI Generated

For 14 minutes on June 17, 2026, a subset of Deepgram's Flux streaming Speech-to-Text sessions experienced premature connection termination, dropping before returning a final transcript. Applications dependent on final transcripts, such as IVR and voice-agent workflows, were most impacted as sessions appeared to open successfully but produced no output. The issue was traced to specific degraded hosts, mitigated, and fully resolved within 14 minutes.

Some streaming Speech-to-Text connections on the Flux model established successfully but then terminated a few seconds into the session due to an internal error, before returning a final transcript. Applications relying on final transcripts (e.g. IVR/voice-agent flows) would have seen sessions open with no transcript returned.
Components affected
Deepgram Streaming API

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/17/2026 07:13PM

This incident has been resolved. A degradation affecting a subset of streaming Speech-to-Text (Flux) sessions, where connections terminated before returning a transcript, has been mitigated and service has been operating normally since. We're continuing to monitor and apologize for the disruption.

IDENTIFIED 2 days ago - at 06/17/2026 07:04PM

We identified a degradation affecting a subset of Flux streaming Speech-to-Text sessions, where connections terminated before returning a transcript. We've isolated it to specific degraded hosts and are mitigating.

INVESTIGATING 2 days ago - at 06/17/2026 07:02PM

Some streaming Speech-to-Text connections on the Flux model established successfully but then terminated a few seconds into the session due to an internal error, before returning a final transcript. Applications relying on final transcripts (e.g. IVR/voice-agent flows) would have seen sessions open with no transcript returned.

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