For 14 minutes on June 17, 2026, a subset of Deepgram's Flux streaming Speech-to-Text sessions experienced premature connection termination, dropping before returning a final transcript. Applications dependent on final transcripts, such as IVR and voice-agent workflows, were most impacted as sessions appeared to open successfully but produced no output. The issue was traced to specific degraded hosts, mitigated, and fully resolved within 14 minutes.
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This incident has been resolved. A degradation affecting a subset of streaming Speech-to-Text (Flux) sessions, where connections terminated before returning a transcript, has been mitigated and service has been operating normally since. We're continuing to monitor and apologize for the disruption.
We identified a degradation affecting a subset of Flux streaming Speech-to-Text sessions, where connections terminated before returning a transcript. We've isolated it to specific degraded hosts and are mitigating.
Some streaming Speech-to-Text connections on the Flux model established successfully but then terminated a few seconds into the session due to an internal error, before returning a final transcript. Applications relying on final transcripts (e.g. IVR/voice-agent flows) would have seen sessions open with no transcript returned.
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