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Outage in Deepgram

[Deepgram API] Elevated Batch Error Rates: 400 error code responses

Resolved Minor
July 28, 2026 - Started 5 days ago - Lasted about 23 hours
Official incident page

Incident Report

Summary AI Generated

Deepgram experienced elevated error rates across its Batch API, Streaming API, and TTS API for approximately 23 hours, with requests returning 400/4xx errors and WebSocket streams closing unexpectedly due to remote content download failures. The issue affected STT batch, STT streaming, and TTS requests, though retrying requests typically succeeded as a workaround. A fix was implemented and monitored before the incident was fully resolved.

We are currently investigating an issue where some batch requests are returning 400 errors due to remote content download errors. Retrying the request one or more times often succeeds.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 07/29/2026 01:08PM

This incident has been resolved.

MONITORING 5 days ago - at 07/28/2026 05:10PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 07/28/2026 04:32PM

We are continuing to investigate an issue where some STT batch, STT streaming, and TTS requests are returning 4xx errors or websocket streams are closing.

MONITORING 5 days ago - at 07/28/2026 04:17PM

We are continuing to monitor for any further issues.

MONITORING 5 days ago - at 07/28/2026 04:16PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 07/28/2026 03:57PM

We are continuing to investigate this issue.

INVESTIGATING 5 days ago - at 07/28/2026 03:55PM

We are currently investigating an issue where some batch requests are returning 400 errors due to remote content download errors. Retrying the request one or more times often succeeds.

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