Outage in Deepgram
Elevated Latency and Errors for Batch STT (US)
Resolved MinorIncident Report
Summary AI Generated
Deepgram's Batch API experienced elevated latency and 429 errors for pre-recorded speech-to-text requests for approximately 11 minutes. The issue stemmed from a problem affecting some pre-recorded transcription servers, which slowed request processing and caused downstream rate limit errors for some customers. Deepgram identified and mitigated the issue, restoring normal service.
We are investigating elevated latency and 429 errors affecting some pre-recorded (batch) STT requests.
Components affected
Deepgram Batch APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/28/2026 09:54PM
An issue affecting some of our pre-recorded transcription servers slowed request processing. As requests took longer to complete, some customers saw elevated latency or received 429 errors. We identified and mitigated the issue, service has returned to normal.
INVESTIGATING
4 days ago - at 09/28/2026 09:44PM
We are investigating elevated latency and 429 errors affecting some pre-recorded (batch) STT requests.
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