Deepgram experienced two brief bursts of elevated API errors lasting approximately 1-2 minutes each, caused by a planned update to their authentication service. The Batch, Streaming, and TTS APIs were affected, with some requests failing with HTTP 500 errors or timing out. The incident lasted around 7 minutes total before services recovered automatically.
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Between 19:29 and 19:39 UTC, some API requests failed with HTTP 500 errors or timed out. This happened in two short bursts of about 1-2 minutes each, during a planned update to our authentication service. Services have recovered automatically and this issue is resolved.
We are investigating elevated error rates on API requests. Some requests and connections are failing with HTTP 500 errors or timing out.
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