Outage in Degreed

Zendesk Service Disruption

Resolved Minor

December 05, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware of an ongoing issue with Zendesk, which is being caused by a wider Cloudflare outage. This is currently impacting our support operations. 1. We are unable to respond to existing or new tickets. 2. The Knowledge Center is inaccessible. 3. Ticket submissions may not be successfully created, as we currently have no visibility of our queues. Our team is monitoring the situation and will provide updates as soon as Cloudflare and Zendesk resolve the issue.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 12/05/2025 11:03AM

The Zendesk issue caused by the Cloudflare outage has now been resolved and all services are operating normally.

MONITORING 4 months ago - at 12/05/2025 10:14AM

We are aware of an ongoing issue with Zendesk, which is being caused by a wider Cloudflare outage. This is currently impacting our support operations.

1. We are unable to respond to existing or new tickets.
2. The Knowledge Center is inaccessible.
3. Ticket submissions may not be successfully created, as we currently have no visibility of our queues.

Our team is monitoring the situation and will provide updates as soon as Cloudflare and Zendesk resolve the issue.

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