Sitewide Slowness - US Region

This incident has been resolved, and site performance has returned to normal.

A Root Cause Analysis is currently in progress and will be published in the Knowledge Center by the end of the week. Customers with open support tickets related to this incident will be notified once it is available.

Following the remediation measures implemented by our team, we are seeing improvement in site performance, with pages loading more quickly.
We are continuing to monitor the environment closely and will provide more updates as they become available.

We have identified a remediation measure and are actively implementing it to work towards resolving the issue. While this work is underway, users may experience intermittent errors over the next 30 minutes.

Our engineering team continues to investigate the site slowness that users are experiencing. The investigation is ongoing, and a root cause has not yet been identified.
Impact: Users may experience slower-than-normal loading times across the site.

We are experiencing sitewide slowness in the US region and we are actively investigating the cause.