Outage in Delinea
Platform: Global - DUO MFA Authentication Failures
Resolved Minor
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Outage Details
We have identified an issue causing DUO MFA to fail within the Delinea Platform. As a result, users who rely on DUO for multi-factor authentication are currently unable to log in using this method. Affected users may encounter the following error:
"Please try again later and check that you answer your authentication challenges correctly. Otherwise contact your System Administrator."
Our engineering team is actively working to resolve the issue and restore full functionality as quickly as possible. We will provide an update as soon as more information becomes available.
Components affected
Delinea Platform Delinea Platform Delinea Platform Delinea Platform Delinea Platform Delinea PlatformLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/13/2025 11:07PM
This incident has been resolved.
MONITORING
1 day ago - at 05/13/2025 10:50PM
A fix has been implemented, and we are actively monitoring to confirm the issue is fully resolved.
To clarify, this incident affected only customers who configured DUO as an MFA provider directly within the Delinea Platform. Customers using DUO MFA through external identity providers—such as Entra ID or Okta—were not impacted.
IDENTIFIED
1 day ago - at 05/13/2025 10:02PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
1 day ago - at 05/13/2025 09:56PM
We have identified an issue causing DUO MFA to fail within the Delinea Platform. As a result, users who rely on DUO for multi-factor authentication are currently unable to log in using this method. Affected users may encounter the following error:
"Please try again later and check that you answer your authentication challenges correctly. Otherwise contact your System Administrator."
Our engineering team is actively working to resolve the issue and restore full functionality as quickly as possible. We will provide an update as soon as more information becomes available.
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