Outage in Delinea

Secret Server Cloud & Platform - US region Service Disruption

Resolved Major
May 14, 2025 - Started about 19 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing a service disruption with Secret Server Cloud in the US region. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service.
Components affected
Delinea Secret Server Cloud Delinea Platform
Latest Updates ( sorted recent to last )
RESOLVED about 18 hours ago - at 05/14/2025 05:49PM

This incident has been resolved.

MONITORING about 19 hours ago - at 05/14/2025 05:08PM

A fix has been implemented by our network partner and we are closely monitoring the results. Thank you for your patience.

IDENTIFIED about 19 hours ago - at 05/14/2025 05:07PM

We identified that the connectivity issue is due to a failure of one our upstream Point of Presence (POP) location with our network partner. We are working with them to restore connectivity.

INVESTIGATING about 19 hours ago - at 05/14/2025 05:03PM

We are currently facing connectivity issues that are impacting Platform and Secret Server Cloud tenants located in the US region. However, users may still be able to log in directly.

INVESTIGATING about 19 hours ago - at 05/14/2025 04:55PM

We are continuing to investigate this issue.

INVESTIGATING about 19 hours ago - at 05/14/2025 04:50PM

We are continuing to investigate this issue.

INVESTIGATING about 19 hours ago - at 05/14/2025 04:37PM

We are currently experiencing a service disruption with Secret Server Cloud in the US region. We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service.

Latest Delinea outages

Platform: Global - DUO MFA Authentication Failures - 1 day ago
Remote Application Launch Failures Across Tenants - 14 days ago
Platform: US - Delayed loading or failures when loading Access > Roles page - 29 days ago
Privileged Access Service Disruption - 30 days ago
Secret Server Cloud: Australia Region - RPC and Heartbeat issues - about 1 month ago

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