Outage in Delinea

Secret Server Cloud: Errors when accessing secrets

Resolved Minor

October 01, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue that is impacting a subset of Secret Server Cloud customers. When accessing certain type of secrets, users are seeing a red banner with an error message - "i.getTime is not a function". We are reverting the latest deployment that is causing this issue. We apologize for any inconvenience this may have caused. For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Components affected

Delinea Secret Server Cloud Delinea Secret Server Cloud Delinea Secret Server Cloud Delinea Secret Server Cloud Delinea Secret Server Cloud Delinea Secret Server Cloud

Need to monitor Delinea outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/01/2025 09:04PM

This incident has been resolved.

MONITORING 6 months ago - at 10/01/2025 08:36PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 10/01/2025 08:13PM

We are continuing with the rollback of latest release in US region. Rollback in other regions is complete. Tenants in other regions except US are able to access the secrets that were previously showing an error

Thank you for your patience. We apologize for the inconvenience this has caused.

IDENTIFIED 6 months ago - at 10/01/2025 07:31PM

Rollback of the latest release is in progress. We will share the next update in 30minutes or sooner.
Thank you for your patience.

INVESTIGATING 6 months ago - at 10/01/2025 07:13PM

We are currently investigating an issue that is impacting a subset of Secret Server Cloud customers. When accessing certain type of secrets, users are seeing a red banner with an error message - "i.getTime is not a function". We are reverting the latest deployment that is causing this issue.

We apologize for any inconvenience this may have caused.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Latest Delinea outages

Platform: Global - Federation Error 102 Missing SSO Attribute - 20 days ago

Privileged Access Service/ Cloud Suite: Authentication Issues - 24 days ago

Platform: Error Message When Navigating Between Pages - about 2 months ago

Delinea Cloud Suite Pod34 Emergency Maintenance - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook