Outage in Deliverect

Customers and partners may experience API and Frontend slowness

Resolved Minor

May 21, 2023 - Started over 2 years ago - Lasted 1 day
Official incident page

Incident Report

Starting May 21, 19:00 CET time we have been experiencing degraded performance with our API, which is impacting the speed and responsiveness of our frontend.

Components affected

Deliverect API

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 05/23/2023 07:54AM

This incident has been resolved

MONITORING over 2 years ago - at 05/22/2023 01:33PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 05/22/2023 10:37AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 05/22/2023 10:32AM

You may notice that our Frontend is slower than usual at certain times, when it's the case our API takes more time than usual to respond to requests. This can lead to some orders being rejected or duplicated.
Our team is actively working on resolving the problem and restoring normal operations as quickly as possible.

INVESTIGATING over 2 years ago - at 05/22/2023 10:23AM

Starting May 21, 19:00 CET time we have been experiencing degraded performance with our API, which is impacting the speed and responsiveness of our frontend.

Latest Deliverect outages

Outage Due to Cloud Provider Issue - 8 months ago

Slow order processing - 11 months ago

Degraded API Performance - over 1 year ago

Slow order processing - over 2 years ago

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