Outage in Demandbase

Activities from yesterday and Journey Stage updates have not been refreshed for some tenants.

Resolved Major

June 18, 2025 - Started 10 months ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Demandbase Platform

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/19/2025 08:58PM

All tenants are up to date.

IDENTIFIED 10 months ago - at 06/19/2025 02:42PM

We have identified additional issues and are continuing to work on the issue.

IDENTIFIED 10 months ago - at 06/18/2025 08:00PM

We believe we have identified the root cause. We expect all the tenants to be up to date after tonight's refresh.

INVESTIGATING 10 months ago - at 06/18/2025 04:27PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 06/18/2025 04:27PM

We are currently investigating this issue.

Latest Demandbase outages

Overnight data refresh delayed - about 1 month ago

Demandbase to Saleforce syncing errors - about 2 months ago

DB1 experiencing slowness - 2 months ago

AWS Multiple services Operational issue - 5 months ago

Slowness in Demandbase - 6 months ago

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