Outage in Density Inc
Entry Counts Outage
Resolved MajorIncident Report
Our Entry counts API is down, which is impacting Atlas and APIs. We will update as we uncover the cause.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 12/06/2023 06:18PM
We faced an hour-long outage for our Entry count data into Atlas and APIs due to an AWS issue. This has been resolved.
If you use our v3 API to feed a data lake or other record of count data, you will need to backfill data from 12:09-1:04 EST. We recommend refreshing the data for that time frame using the same endpoints.
INVESTIGATING
about 2 years ago - at 12/06/2023 06:04PM
Our Entry counts API is down, which is impacting Atlas and APIs. We will update as we uncover the cause.
Latest Density Inc outages
Atlas Building Analytics Down - 7 months ago
Multi-Sensor Doorways Data Delay - about 1 year ago
Intermittent Outages with Atlas and APIs - over 1 year ago
API Documentation Down - over 1 year ago
Open Area Data Delay - over 1 year ago
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