Outage in Dentally
Scottish NHS connectivity issues with claims & CHI numbers
Resolved MinorIncident Report
We are aware that some users are currently seeing failures when attempting to connect to the NHS Scotland servers for both sending claims and retrieving CHI numbers.
Our team is aware of the issue and has contacted PSD for investigation. We are actively working with them and will provide updates as soon as we receive further information.
Components affected
Dentally NHS IntegrationTrusted by 1000+ teams
Need to monitor Dentally outages?
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.
Ready to take control?
Start Free Trial
No credit card required
Set up in 2 minutes
14-day free trial
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/03/2026 01:33PM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/03/2026 11:38AM
We are now seeing claims processing successfully. We are continuing to monitor.
INVESTIGATING
about 1 month ago - at 03/03/2026 09:20AM
We are aware that some users are currently seeing failures when attempting to connect to the NHS Scotland servers for both sending claims and retrieving CHI numbers.
Our team is aware of the issue and has contacted PSD for investigation. We are actively working with them and will provide updates as soon as we receive further information.
Latest Dentally outages
Delay in seeing Consent/Estimate forms and Medical histories & payment records - about 14 hours ago
Support AI assistant outage - about 16 hours ago
Support issues may be delayed - about 16 hours ago
AI Notes is not generating summaries. - 22 days ago
Northern Ireland: Issue with HSC NI claims submission - 26 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
