Outage in Dentally
Support AI assistant outage
Resolved MinorIncident Report
We’re currently experiencing an issue where all support chats are going directly to our support team rather than starting with Ellie, our AI agent. This means replies may be delayed, but we’ll be with you as soon as possible. Thank you so much for your patience!
Components affected
Dentally SupportTrusted by 1000+ teams
Need to monitor Dentally outages?
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.
Ready to take control?
Start Free Trial
No credit card required
Set up in 2 minutes
14-day free trial
Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 04/14/2026 03:47PM
This incident has been resolved.
INVESTIGATING
about 16 hours ago - at 04/14/2026 12:20PM
We’re currently experiencing an issue where all support chats are going directly to our support team rather than starting with Ellie, our AI agent. This means replies may be delayed, but we’ll be with you as soon as possible. Thank you so much for your patience!
Latest Dentally outages
Delay in seeing Consent/Estimate forms and Medical histories & payment records - about 14 hours ago
Support issues may be delayed - about 16 hours ago
AI Notes is not generating summaries. - 22 days ago
Northern Ireland: Issue with HSC NI claims submission - 26 days ago
Delays in data appearing in the system for some users - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
