Outage in Dentally
Delays in data appearing in the system for some users
Resolved MinorIncident Report
We are aware of an issue with Dentally not displaying estimates (slow load time) and signing estimates. We are investigating. This affects the iPad and Concierge/Portal application.
Trusted by 1000+ teams
Need to monitor Dentally outages?
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.
Ready to take control?
Start Free Trial
No credit card required
Set up in 2 minutes
14-day free trial
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/09/2026 06:32PM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/09/2026 04:04PM
We have put steps in place to mitigate this issue and are no longer seeing any delays in data appearing for users. We will continue to monitor closely.
IDENTIFIED
about 1 month ago - at 03/09/2026 01:50PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 1 month ago - at 03/09/2026 01:49PM
We have identified an issue where some users were experiencing delays in seeing some data that had been stored in Dentally. This has affected Estimates being accessed via Portal concierge and items appearing in reports.
We are seeing improvements. If you have previously been unable to see data, please retry. We will continue working to resolve this issue.
INVESTIGATING
about 1 month ago - at 03/09/2026 10:23AM
We are aware of an issue with Dentally not displaying estimates (slow load time) and signing estimates. We are investigating. This affects the iPad and Concierge/Portal application.
Latest Dentally outages
Delay in seeing Consent/Estimate forms and Medical histories & payment records - about 14 hours ago
Support AI assistant outage - about 16 hours ago
Support issues may be delayed - about 16 hours ago
AI Notes is not generating summaries. - 22 days ago
Northern Ireland: Issue with HSC NI claims submission - 26 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
