Outage in Dentally
Support issues may be delayed
Resolved MinorIncident Report
We’re currently experiencing an issue where all support chats are going directly to our support team rather than starting with Ellie, our AI agent. This means replies may be delayed, but we’ll be with you as soon as possible. Thank you so much for your patience!
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 04/14/2026 03:47PM
This incident has been resolved.
INVESTIGATING
about 16 hours ago - at 04/14/2026 12:19PM
We’re currently experiencing an issue where all support chats are going directly to our support team rather than starting with Ellie, our AI agent. This means replies may be delayed, but we’ll be with you as soon as possible. Thank you so much for your patience!
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