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Outage in Dentally

Dentally Vision

Resolved Major
October 19, 2026 - Started 27 days ago - Lasted about 1 hour
Official incident page

Incident Report

Dentally Vision is currently down, and our team are working to resolve the issue. In the meantime, you can keep acquiring images in offline mode. Thanks for your patience as we work to resolve this issue.
Components affected
Dentally Vision

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 10/19/2026 01:44PM

Dentally Vision service has been restored. We are monitoring the service to confirm it remains stable. Thank you for your patience.

MONITORING 27 days ago - at 10/19/2026 01:27PM

Issue identified and fix has been deployed. Dentally Vision should be available again but we continue to monitor the issue

IDENTIFIED 27 days ago - at 10/19/2026 01:18PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 27 days ago - at 10/19/2026 01:15PM

Dentally Vision is currently down, and our team are working to resolve the issue. In the meantime, you can keep acquiring images in offline mode. Thanks for your patience as we work to resolve this issue.

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