Outage in Dentally

NHS connectivity

Resolved Minor

October 21, 2026 - Started 25 days ago - Lasted 1 day
Official incident page

Incident Report

NHS claims for England and Wales are currently failing to transmit because of connection issues with the NHS servers.

Components affected

Dentally NHS Integration

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Latest Updates ( sorted recent to last )

RESOLVED 24 days ago - at 10/23/2026 07:19AM

This incident has been resolved.

MONITORING 24 days ago - at 10/22/2026 03:40PM

NHSBSA services have returned. We are working through the backlog of claims submitted during the outage and retransmitting them.

IDENTIFIED 25 days ago - at 10/22/2026 07:42AM

NHSBSA services still appear to be undergoing maintenance. We will continue to monitor the situation. Any submitted claims will be retransmitted once their services are restored.

IDENTIFIED 25 days ago - at 10/21/2026 05:33PM

NHS claims for England and Wales are currently failing to transmit. NHSBSA services appear to be undergoing maintenance. We will continue to monitor the situation.

INVESTIGATING 25 days ago - at 10/21/2026 04:41PM

We are continuing to investigate this issue.

INVESTIGATING 25 days ago - at 10/21/2026 04:41PM

NHS claims for England and Wales are currently failing to transmit because of connection issues with the NHS servers.

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