Outage in Deputy

Unable to load legacy reports - Enterprise Accounts Only

Resolved Minor

July 11, 2025 - Started 10 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating reports of customers not being able to access legacy reporting within Deputy

Components affected

Deputy - USA Deputy - AU Deputy - UK

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/11/2025 07:50AM

This incident has been resolved.

MONITORING 10 months ago - at 07/11/2025 07:38AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 07/11/2025 07:00AM

We are still continuing to work on a fix. We expect our next update to be at 1900 AEST if there are no further changes.

IDENTIFIED 10 months ago - at 07/11/2025 06:07AM

We continue to work on a fix. We plan to provide a further update at 1700 AEST if there are no further changes.

IDENTIFIED 10 months ago - at 07/11/2025 05:08AM

The issue has been identified and we are working on a fix. The issue only affects legacy reports on Enterprise accounts.

INVESTIGATING 10 months ago - at 07/11/2025 05:03AM

We are currently investigating reports of customers not being able to access legacy reporting within Deputy

Latest Deputy outages

Unable to connect to Xero from Deputy. - 3 days ago

Schedules and Timesheets unable to approve or publish - 19 days ago

Slow loading when publishing a shift - 20 days ago

Shifts not publishing - about 2 months ago

We’re investigating reports of degraded performance affecting some Deputy customers - about 2 months ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook