Outage in Descartes
Login service unavailable and/or downgraded performance
Resolved Major
May 31, 2025 - Started 9 months ago
- Lasted about 24 hours
Incident Report
Dear Customers,
The EMEA region is currently facing an inability to log in to the Web Application and /or a degraded performance when logged in. The API connection is also affected. We are working with the highest priority to resolve the issue.
Components affected
Descartes API & Integrations Descartes Mobile Descartes Printing Descartes Reporting Descartes Web Application Descartes API & Integrations Descartes Mobile Descartes Printing Descartes Reporting Descartes Web Application Descartes API & Integrations Descartes Mobile Descartes Printing Descartes Reporting Descartes Web Application Descartes API & Integrations Descartes Mobile Descartes Printing Descartes Reporting Descartes Web ApplicationNeed to monitor Descartes outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Descartes outages
Changes to Multi-factor Authentication and Mobile Device Registration - about 1 month ago
APAC - Web application outage - over 1 year ago
[EU] API downgraded performance issue - over 1 year ago
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