Check if Descartes is down, official outages, user-reported issues, and outages map.
Descartes is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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Get instant alerts when an outage is detected.
See what users are saying about Descartes issues that impacted them and how they are affected by the outage.
Phone - When I call the phone number 877 786 9339 it leads to a error tone..
Unable to login to the app.
Michelle - Application - both Web & App have encountered an error. Server is down. .
John - Dev environment API is down.
Rowland - Cannot access website, times out.
Matt - mobile link is not working after the IOS update.
Chalmer - nothing is coming back in ABI MONITOR past 2 hrs. .
R.O - It's not updating. It's not reflecting what's in AMS..
Jordan - Not sending authenticator code to phone..
IsDown has tracked 11 incidents since started monitoring Descartes status in August 2024. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Descartes outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Jan 08, 2026
12:03 PM UTC
|
Minor
Coming in January 2026, multi-factor authentication (MFA) will be required for the majority of...
|
31 minutes |
|
Dec 08, 2025
12:03 PM UTC
|
Minor
Coming in January 2026, multi-factor authentication (MFA) will be required for the majority of...
|
34 minutes |
|
May 31, 2025
05:00 PM UTC
|
Major
Dear Customers,
The EMEA region is currently facing an inability to log in to the...
|
about 24 hours |
|
Sep 30, 2024
10:31 PM UTC
|
Minor
An issue has been acknowledged and we are investigating further.
|
about 2 hours |
|
Sep 25, 2024
09:00 AM UTC
|
Minor
An API downgraded performance issue is affecting the API & integrations on the EU server. ...
|
about 2 hours |
|
Sep 25, 2024
06:00 AM UTC
|
Minor
An API downgraded performance issue is affecting the API & integrations on the EU server. ...
|
about 9 hours |
|
Sep 10, 2024
09:00 AM UTC
|
Minor
Dear Valued Customer,
We hope this message finds you well. To ensure you continue to re...
|
about 2 hours |
|
Sep 10, 2024
06:00 AM UTC
|
Minor
Dear Valued Customer,
We hope this message finds you well. To ensure you continue to re...
|
about 2 hours |
|
Sep 06, 2024
02:04 AM UTC
|
Minor
An issue has been acknowledged and we are investigating further.
|
about 3 hours |
|
Sep 05, 2024
02:00 PM UTC
|
Minor
Dear Valued Customer,
We hope this message finds you well. To ensure you continue to re...
|
about 1 hour |
One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Descartes. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
IsDown is a status page aggregator that monitors if Descartes and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Descartes, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Descartes (and 5,350+ other services) and check if they are experiencing issues. We collect the status and outage information of Descartes's 24 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Descartes and other services.
IsDown checks Descartes official status page for major/minor outages or downtimes. A major outage is when Descartes experiences a critical issue that severely affects one or more services/regions. A minor incident is when Descartes experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Descartes outage, we send you an alert and update your dashboard and status page.
Descartes and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Descartes status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Descartes and all their 24 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Descartes but also 5,350 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for Free
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Descartes and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Descartes and 5,350 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Descartes down?'
Start Monitoring for Free
Need similar to Downdetector Descartes alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Descartes outages, IsDown monitors Descartes's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Descartes status page monitoring with real-time incident details. | ||
| Monitor 5,350+ services including Descartes in a single dashboard. | ||
| Instant Descartes outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Descartes official status and user-reported issues. | ||
| Maintenance feed for Descartes | ||
| Granular alerts filtering by Descartes components and regions. |
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Descartes isn't down. You can check Descartes status and incident details on the top of the page. IsDown continuously monitors Descartes official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Descartes is currently operational. You can check Descartes status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Descartes being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Descartes official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Descartes last outage was on January 08, 2026 with the title "Changes to Multi-factor Authentication and Mobile Device Registration"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Descartes and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Descartes is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Descartes's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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