Outage in Descript
Underlord
Resolved Minor
September 10, 2026 - Started 12 days ago
- Lasted about 16 hours
Incident Report
Summary AI Generated
For approximately 16 hours, some Descript users encountered HTTP 500 Internal Server errors when attempting to use Underlord. Functionality has been fully restored, with monitoring in place to ensure stability. As a precaution, users still experiencing issues can switch the Underlord model away from Auto in App Settings > General and retry their prompt.
Some users were receiving an “HTTP 500 Internal server error” when trying to use Underlord.
Functionality is fully restored and we are monitoring to ensure the system continues to be operational. If the issue continues occurring, please change the Underlord model from Auto (App Settings > General), and retry the same prompt.
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12 days ago - at 09/10/2026 11:15PM
Some users were receiving an “HTTP 500 Internal server error” when trying to use Underlord.
Functionality is fully restored and we are monitoring to ensure the system continues to be operational. If the issue continues occurring, please change the Underlord model from Auto (App Settings > General), and retry the same prompt.
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